To the Management and Staff of the Celtic Ross Hotel. Many thanks for a wonderful dinner and night I enjoyed at the West Cork Horse Breeders function on the 5th November 2011. A special thanks to Michael that served our table he was superb on the night. Much appreciated. Mary, Waterfall, Cork
“This is a wonderful setting for a relaxing break. My husband and I enjoy the walks, over teenagers love tennis, pitch & putt and pool. My mother and I calmness and quiet.” UK Guest August 2011
To the Management and Staff of the Celtic Ross Hotel (esp Teresa) for all your hard work, great food & kindness to us at our funtion on Nov 5th. From Chairman, Secretary and all the members of the I.D.H.B.A. (Annual Awards Night and Banquet)
“All the staff have been exceptional! The level of courtesy & helpfulness has been outstanding resulting in our many return visits. The energy, effort, imagination and organisation that went into tailoring the Birthday Celebration for Sheila is a credit to Teresa Murphy and all the team. We will be recommending the Celtic Ross to friends & relations.” June and Eileen, Cork.
Level of courtesy & helpfulness has been outstanding
31 MAY '11
“All the staff have been exceptional! The level of courtesy & helpfulness has been outstanding resulting in our many return visits.
The energy, effort, imagination and organisation that went into tailoring the birthday celebration for Sheila is a credit to Teresa Murphy and all the team. We will be recommending the Celtic Ross to friends & relations who want to celebrate special events. Thank you to all.” June, Bishopstown, Co Cork
“Dear Emma & Team, Thank you so much for all the help on the lead up to the hen weekend & for all the help on the day. We had a fabulous weekend and were blown away by how welcoming and helpful the staff were there. Thanks especially to Emma who was so helpful for the past couple of months!!” Jean, Cork.
From the moment we came into the hotel we really felt looked after
30 MAY '11
Email: “Hi there, I wanted to drop a little note to say a big Thank You! We stayed there Monday to Wednesday of last week. From the moment we came into the hotel we really felt looked after. We had just got engaged and got a lovely surprise at dinner with balloons etc. Kathy and Triona on Reception and Paul in the restaurant definitely deserve a special mention. Also the guy who works on the desk at the pool, didn’t catch his name. It was so nice to receive such a nice reception in your hotel. Everything was perfect and our 1 year old loved it to. I filled out a guest comment card detailing all of this but just in case it never made it to you I wanted to also email. Hopefully we will get back to you soon. Thanks, Lisa.” Dublin
“Emma, sincere thanks for a most enjoyable stay in your Hotel. Everyone came away with many happy memories. Best wishes, Joan”. Mountbellew & District Active Retirement Assocaition.
Just a note of thanks to all at the Celtic Ross Hotel for the lovely day we had last Tuesday 15th March for my daughter’s confirmation….Emma…we thoroughly enjoyed it and would like to thank you all for making the day memorable. Also, thank you for the lovely card and gift which you gave her”. Martina
“A great hotel for a break away. It was a joy to stay in a hotel that has it all. What more could any guest ask for” Darren and Sandra, Tralee, Co. Kerry
We had a wonderful stay at this hotel. Staff very friendly and accommodating. All the guests at the wedding were very impressed with the Celtic Ross as a wedding venue.
Patricia O’Donnell
Mother of the Bride
January 2011
“Just wanted to say a huge thank you to you and the Celtic Ross Hotel for the fabulous weekend we had for Dee’s 50th. We thoroughly enjoyed our stay and found it hard to leave on Sunday – it was exactly what we all needed. Please pass on our thanks to Justine and Orla in the Holistic Suite, they were superb to all of us and the treatments were wonderful. Please also pass on our thanks to the hotel staff, they were so friendly and very accommodating, nothing was too much trouble for them and they made our stay extremely comfortable. The balloons in the room went down a treat with Dee. The staff at the Celtic Ross should be very proud of themselves. A wonderful stay – we would definatley consider coming back again.” Linda, London
Firstly, on my own behalf, I wish to thank you and compliment your staff at the Celtic Ross. The meal served on Sat 20th was top class and complimented by many who attended the function. Secondly, on behalf of the West Cork branch of the I.D.H.S, a sincere thank you to all involved in ensuring our social was once again a great success. A most enjoyable night was had by all. Your continued support in much appreciated. Your sincerely, Margaret Dullea.
“I’m just back to work today from the luxury of the Celtic Ross. What a lovely break I had down there. The highlight of the weekend for me was listening to and experiencing the top class customer service being provided by the Staff. They were absolutely fantastic and I even overheard other customers saying amongst themselves – how helpful and friendly the staff were to them. I had a fabulous room overlooking the lagoon and the causeway and I was ever so sorry to have to leave yesterday. Thank you very much again for everything and needless to say our customers here are hearing all about the Celtic Ross all day today. I will continue to promote the Celtic Ross every chance I get because it truly is a superb destination”. Kay, Cork city.
“In recessional times this hotel gives top class service, comfort and serves excellent food at affordable prices. We stayed here before and God willing we will be. Well done you Celtic Ross.” Geraldine, Nenagh, Co Tipperary.
“To the Management and Staff, on behalf of my husband and myself we would like to thank you all for our stay at your lovely hotel. We enjoyed our stay so much. With such beautiful scenery and comfortable room. Also the food was surperb and the service was great. Very pleasent staff. We would love to go again in the future and I will be passing on all the info to the members in our club.” Sadie, Co. Silgo
“Once again we really did enjoy our stay. ALL the staff were so kind and helpful. We felt really welcome. We will be back again for sure!” June, Bishopstown, Cork
“Thanks for your email and thank you and your colleagues for a wonderful stay at the Celtic Ross hotel. Everyone we came in contact with was lovely, friendly and helpful. I would certainly like to return to the hotel as it is in a wonderful spot and have recommended to friends and family. Wishing you all a happy and successful run in to the Christmas and New Year season.” Marion, Middlesex, England
“We had a lovely, well furnished room with plenty of space and fantastic views. It is a lovely hotel with choices of lovely and quiet areas in which to relax, eat and drink.” Anonymous
“We had a very nice time in Rosscarbery and were very happy about the hotel and the perfect and friendly service. We hope to come back soon…” Michael, Cologne, Germany.
“Many thanks for a wonderful Holiday from all the Ladies from Stillorgan / Kilmacud. We had a lovely time and your staff are a credit to your hotel. Best Wishes and hope you are around for a long time to come.” Maria, Dublin
From the warm welcome to the polite staff to the amazing food
26 SEP '01
“We had a wonderful stay at your hotel. It was a comfortable yet relaxing stay and it’s all down to your staff who were friendly and polite especially the receptionist who made us very welcomed and provided us with information concerning activities and bars in the area. As it was my first time here it will not be the last. I will definitely recommend this hotel to anyone. From the warm welcome to the polite staff to the amazing food, Thank you very much.” Tanya & Darren Cork City
“Just a quick email to thank you and your colleagues in the Celtic Ross once again for hosting a fabulous weekend. It was brilliant right across the board from the staff, the food, the entertainment, the treatments and of course the friendliness of the women who attended. I am looking forward to next year already! ” Karen, Cork attended Our Girls Just Wanna Have Fun weekend in aid of Action Breast Cancer 1st-3rd October
“I stay here on a regular basis – hence I am very pleased every time I come here. Rooms are very comfortable and spotlessly clean. Food is excellent and breakfasts are superb, freshly cooked. Location is just perfect overlooking the scenic Bay and is very convenient to all the facilities around the area. I always enjoy my stay; staff are very efficient and friendly too. I will continue to visit here in the future. Well Done.” Ms Slattery, Regular Guest
“Celtic Ross, Thank you for making our stay so wonderful. And working so hard to make our shows so successful.” Basil, Manuel and Sybil from Faulty Towers … The Dining Experience shows September 2010
“Two weeks later and the boys are still raving about the swimming pool!! I may have to build one in the back garden. Thanks so much for our stay. Your staff are a credit to you.” Eoin, Cork
“I enjoyed my brief stay in Celtic Ross – would love to visit again & would certainly recommend it – staff friendly, courteous, service excellent – room very comfortable but felt it very warm.” May, Co. Limerick
Letter received from a guest in Dublin that stayed with us in June who took the time to write to us recently.
Dear Sir,
Regarding a recent holiday which myself and my husband, had in your hotel, The Celtic Ross, from 14 – 19 June 2010, I would like to take this opportunity to compliment very much the Staff of your Hotel.
The service which your Staff offered us during that time was second to none. They were very helpful, friendly and courteous, whether it was making a reservation on the telephone, at the Reception Desk, in the Dining Rooms and Bar areas and in the Beauty Salon. We enjoyed also the great entertainment given by Mr Joe O’Donovan and it rounded off our day perfectly to ‘trip the light fantastic’ and to sing along that evening. In this day and age of growing impersonal service, it was very edifying and uplifting to find such wonderful and, indeed, personal service at The Celtic Ross Hotel. We have had no hesitation in recommending your hotel to our friends.
Wish You and all your staff every success now and in the future – Go neiri go geal libh uilig! Thanking you,
“It was indeed a joy to be with such a hospitable staff and management. Many thanks from all of us on the show. Sincerely Brendan Grace ” Brendan Grace played at the Celtic Ross Hotel on the 5th August with his show “It’s a Funny Old World”
“The hotel has a very friendly, relaxed atmosphere. In a beautiful setting. I will definitely stay again and also recommend the hotel.” Maria, Co. Meath
“I completely fell in love with Rosscarbery and West Cork and will definitely be back! The hospitality of your team made our stay a superb one. My daughter loved the kids camp and my Mom and I loved the ambience of your bar.” Yolande
“I attended the Lisavaird Enterprose Park Dinner on Friday 9th July in the Celtic Ross Hotel. I wish to commend all involved in what was undoubtedly one of the finest meals I have ever been served. Please pass on my compliments and best wishes to all the staff involved.” Cllr Jim Daly Mayor of the County of Cork
“A note to thank you most sincerely for a great two days & nights in the Celtic Ross Hotel. It was above & beyond our wildest expectations, the food, accomodation & the lovely trip to Bantry House was brilliant, words can’t express how much we enjoyed our time with you. I hope we will visit the Celtic Ross again in the future.” Galbally ARA
“All your staff made our weekend extra special, from the soup & sandwiches which were kindly made on arrival at 11pm to the garlic butter daises. Because of your high standards I will be passing on word of mouth to all.” Margaret
“It was a wonderful 2 days value for money everyone so pleasant & helpful. Beauty treatments were so much better than experienced anywhere else.” Teresa
“We stayed here for one night – with our two year old, we had a lovely time – the food was good and the town is absolutely fab – locals extremely friendly.” Linda
“We are a mixed bunch with Grandmother (wheelchair bound), three teenage boys and my husband and everyone had a good time. Facilities for mum were perfect. Husband loved the calmness. The boys played tennis, went on the pedal boats, pitch & putt and of course used the pool. They loved it all. I loved the great walks and the views. Fab time.”
“Thanks to everyone at the Celtic Ross Hotel for making a special birthday, organised by my lovely husband, even more special. Bet you thought the guests were completely mad!! Everyone had a wonderful time so expect repeat visitors!! Ross is a wonderful place and Celtic Ross a wonderful hotel. Heaps of Thanks!!” Lesley and David
“We really enjoyed our stay in Celtic Ross Hotel. The hotel is in a superb location with spectacular views . Guest facilities in the hotel, pool ect.were great and we loved our early morning swim !The hotel restaurant served delicious food with great choice and it was piping hot. I would also like to compliment the staff who were helpfull and friendly. Thanks for making our stay so pleasant- we’ll be back!” The Flynns
“We had a great stay in the Celtic Ross. It was great value for money. The food was lovely, the room was lovely and the staff were very accommodating. Overall value for money is what we got, especially when you have 2 children.” Son